

Do's
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Dont's
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Please ensure the transaction on your bank card is done only in your presence
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Please do not handover your card ATM pin to any person claiming to be from HDFC bank or any other agency/competitor bank even if he produces a ID card.
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Please remember to collect your card after every ATM transaction or purchase
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Please do not handover a copy of the backside of the cardcarrying the CW2/CVC2 value (the lat 3 digits after the card number printed on the signature panel at the back of the card) for any application processing of other bank even if its requested for.
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Kindly ensure that while transacting on the ATM you have complete privacy
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Please do not provide any personal/financial/credit card related information on the unknown internet site or respond to any email seeking such information from you.
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Kindly ensure your ATM pin is changed atleast once in 3 months
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In case you do receive such email from any source please inform the bank helpline immediately.
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Always keep your ATM pin confidential
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Please do not disclose your security password/pin number to any person
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In case you loose your card, please call the helpline immediately. The card holder is liable for all transactions before reporting the loss of credit card.
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Please do not write your ATM pin on your bank card
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If you suspect someone to be pretending to be from your bank call the bank immediately
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Please do not disclose your sensetive credentials like transactions, credit limit to any other person
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Please be alert for scam emails. These are designed to trick you into downloading virus or discloing sensetive information.
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Please do not throw or return the card without cutting the same in multiple pieces across magnetic stripe.
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Olease beware of phony look alike websites designed to trick you and collect your personal information.
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Kindly ensure the history of websites visited/accessed is cleared if you use your card in the internet cafe.
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